Gold Maintenance, Labor and Parts Service Contract
The coverage is the same as the Bronze and Silver agreements except that parts are included on all covered repairs. The labor and the recycling machine charges required to recycle HCFC are totally covered by this agreement.
Additional Gold Exclusions:
Units that we have not serviced in the last year must be inspected before we can issue an agreement. Pre-inspection check is not included in the contract and will be billed at a discounted rate.In addition to the Silver agreement exclusions, the Gold agreement has the following exclusions:
- Compressors will be covered up to the 20th year providing that this agreement has been in effect for one year before claim is made. Compressors after the 20th year will be billed at our normal service rate with change-out labor supplied at no additional charge. If the complete system is replaced by us, credit of $500.00 will be deducted from our normal price.
- Heat exchangers and aluminum coils have an extended warranty from the manufacturer, these parts are not covered by this agreement.
- We will obtain parts from the best source as fast as possible, but we make no guarantee on the availability of any part. Parts will not be replaced for cosmetic reasons under this agreement.