Mr. Smith and Company,
I am in receipt of your thank you note and wanted to say, not only, you’re welcome but dealing with your organization, from Scott, Carolyn and your installers has been a pleasant experience thus far.
Scott made an exception for me not to give a down payment as I have been a customer for about twenty years, Carolyn was most helpful in every respect including sending me the rebate forms, and your installers were prompt, neat courteous and efficient. I would recommend your company anytime.
I look forward to the mug and promotional items.